Overview

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Catalog Specialist I

Location: Hyderabad

Duration: 4 Months

Job Type: Contract

Work Type: Onsite

Job Description

Top Key Responsibilities:

This Includes, But Is Not Limited To

Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions
Identify patterns emerging in the audits and contribute to process/program improvements
Provide timely response to stakeholders on related tasks as per SOP and SLA
Systematically escalate problems to the relevant owners/ teams according to pre-determined process
Maintain records of day to day work by updating trackers or workflow tools
Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
Understand performance metrics for driving business goals
Work in a collaborative environment and contribute to the growth of the respective team/program
Develop a global perspective and understand the nuances of various geographies that the client operates in

Basic Qualifications

Bachelor's degree; Fresher (up to 2024 Passed out),
1-2 years experienced profiles are considered but no beyond.
Good communication skills - both verbal and written
Demonstrated ability to work in a team
Sound problem solving ability and analytical skills
Proven ability to work productively and efficiently in an independent setting
Excellent attention to detail and work with the highest level of accuracy

Preferred Qualifications

Working Knowledge of MS Office products such as Word and Excel
Excellent communication and data presentation skills
Fluent written and spoken English

TekWissen® Group is an equal opportunity employer supporting workforce diversity.