Roles and Responsibilities:

This candidate should possess the skills and essential knowledge necessary to design, build, and customize applications and services within ServiceNow. We are looking for a technically savvy resource that can deliver new functionality and innovative solutions and be a lead contributor in the entire development life cycle.

Providing insight and expertise into the ServiceNow platform capabilities and roadmap
Customize ServiceNow applications and facilitate roll out of new features, applications and modules and configure Application UI and Configure Workflow
Experience with implementing ServiceNow integrations (Rest API design, web services, database integrations)
Develop new enhancements and custom apps. This will require expertise in JavaScript, Glide API, Integration Hub, Business Rules, Workflows, Client Scripts, UI Policy, UI Actions
Transform needs from the customer to tangible items within ServiceNow using platform modules or creating new scoped applications
Work with the client and business stakeholders to create workflows, working demos, and prototypes prior to full deployment within the ServiceNow environment
Experience operating in an agile software development
Working closely with the ServiceNow technical team to convert requirements into design and migration steps
Communicating with technical and non-technical customers related to ServiceNow Platform
Be an ambassador for the ServiceNow platform and educate our business partners how to better leverage the native features, as well as helping them understanding the customization capabilities

Requirements:

5 years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, data imports, custom apps, and development methods
Experience with implementing scripted Web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB integrations in ServiceNow
Ability to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
Solved complex business problems
Knowledge of REST Web services protocols
Demonstrated Excellent written and oral communication skills with non-technical staff
Ability to work independently with minimal direction
ServiceNow Certification, Certified Application Developer

Desired:

Broad understanding of general IT operations with a mindset to show how ServiceNow can improve those operations
Knowledge of the CMDB functions of ServiceNow
ITIL Foundations Certification

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