About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -

1. Customer love: Build a platform that offers truly delightful and differentiated services

2. Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood

3. Technology first: Bring innovation and technology to an age-old industry

About the Role & Team

Join our Customer Growth team, focused on building the tech stack for:

Customer acquisition and retention.

Booking journey, cataloging, and pricing.

Marketing, personalization, and recommendations.

We are looking to grow a team that will be working towards building two new avenues for UC which will significantly impact UCs growth in the next 5 years.

Responsibilities

As an SDE-3, you'll be the technical owner for one core area and correspondence systems. Your role will span:

Tech leadership: Do vision setting of owned tech systems by defining tech roadmaps and building systems toward long-term reliability and scalability, as well as partner with products to discover right problems and long-term tech solutions to deliver impact.

System ownership: Design and evolve services and features with zero-downtime & uptime upward of 99.99%.

Delivery excellence: Able to drive a quarter long project with 1-2 team members with high quality and delivery accuracy.

Initiatives: Partner with other SDE-3s on org-level tech culture, platforms, and engineering principles.

What we need:

Are passionate to achieving your goals and delivering impact

Are a system thinker — you design with purpose, model domains well, and expertise in HLD/LLD.

Have experience to design systems across multiple micro services, deep understanding of async architecture, NFRs, system performance, and database optimizations.

Have 5+ years of backend engineering experience with strong command on large-scale systems

Are comfortable working in a high-ownership, work from office setup

Good to Have

Background in data-driven systems, personalization engines, or cost-optimized architectures

Exposure to GenAI, AR/VR, or real-time customer engagement systems

What can you expect:

Massive ownership and a chance to impact how technology shapes home services.

Opportunity to work on platform-scale problems and cross-cutting concerns.

High-growth, high-performance culture with rapid iterations and learning.

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

Software Development Engineer III