Your role at Dynatrace

The Sales Operations Analyst is a strategic business partner to Sales Leadership, responsible for driving operational excellence, forecast rigor, pipeline health, productivity, and disciplined execution across India region.

Working directly with Regional Vice President of India, Regional Directors, and cross-functional stakeholders, this role delivers forward-looking insights, identifies risks and growth opportunities, improves business processes, and supports achievement of revenue objectives. The successful candidate combines strong analytical capability with commercial judgment, executive communication, and independent execution.

Strategic Business Partnership

Act as the primary Sales Operations partner for Sales Leaders in India, supporting strategic planning, operational execution, and business reviews
Build trusted relationships with RVPs, Regional Directors, sellers, and cross-functional partners.
Provide forward-looking insights and recommendations that improve growth, productivity, and execution discipline
Influence decisions through clear analysis, commercial judgment, and practical recommendations

Forecasting and Business Cadence

Drive a consistent weekly, monthly, quarterly, and annual operating cadence across the region
Support forecast reviews and proactively identify forecast risk, pipeline gaps, execution challenges, and upside opportunities
Prepare concise, executive-ready analyses that help Sales Leadership stay ahead of business issues
Monitor critical performance indicators and recommend corrective actions where required

Pipeline and Revenue Analytics

Analyze pipeline generation, progression, coverage, conversion, and sales productivity trends
Translate data into recommendations to improve pipeline quality, velocity, and conversion
Conduct territory, whitespace, account, and market opportunity analysis
Support annual planning and go-to-market development with accurate, timely, and relevant insights

Sales Process Excellence

Identify operational gaps, process bottlenecks, and performance inconsistencies, and drive resolution
Promote adherence to sales policies, methodologies, data standards, and operating requirements
Partner with Finance, Enablement, Marketing, Data, Systems, and other teams to improve seller productivity and business outcomes

Salesforce, Data, and Systems

Independently navigate Salesforce processes, reports, dashboards, and underlying data required for day-to-day Sales Operations support
Serve as a subject matter expert for Sales Operations tools, reporting, and workflows
Drive data quality, governance, process compliance, and accurate use of sales systems
Support user adoption and operational training where required

Operational Ownership and Communication

Provide proactive, reliable, and insight-driven day-to-day support with minimal supervision
Prioritize effectively, exercise sound judgment, and take ownership from issue identification through resolution
Escalate risks early and appropriately, with clear context, business impact, and recommended action
Communicate in a clear, timely, and structured manner so Sales Leadership and stakeholders can make informed decisions

What Will Help You Succeed

6 to 10 years of experience in Sales Operations, Revenue Operations, Business Operations, or a related function
Experience supporting enterprise software, SaaS, cloud, cybersecurity, observability, or another high-growth technology environment
Strong Salesforce knowledge, including CRM processes, reporting, dashboards, and data quality practices
Experience with forecasting, pipeline management, territory planning, and sales performance reviews.
Advanced Excel and data analysis capability
Strong business partnering, problem-solving, written communication, and presentation skills.
Ability to influence stakeholders across functions and levels of seniority
Experience with business intelligence and applying generative AI, automation technologies, and modern productivity tools to support analysis, problem-solving, and day-to-day business operations
Bachelor's degree in business, Finance, Economics, Analytics, Information Systems, or a related discipline, or equivalent experience

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

India Sales Operations Analyst