Monitor and optimize UOP technologies, ensuring the identification and resolution of issues.
Review operations with customers, assisting in defining and quantifying customer benefits and optimizing their processes.
Identify areas for improvement across UOP technologies and assets, with a focus on efficiency and cost reduction.

Provide readily available technical solutions to customers, ensuring fast resolution of operational issues.
Perform initial triage of technical issues, escalating as necessary for further support.
Proactively communicate insights from trends, establish patterns, and develop diagnostic investigations to prevent future issues.

Apply data mining to handle unstructured data, deriving technical insights from various data sets.
Perform descriptive and inferential statistics to summarize datasets and inform process improvements.
Derive problem statements from ambiguous data, create hypotheses, and use analytics tools to test hypotheses and form conclusions.
Analyze large amounts of historical data, clean and filter data, identify patterns, and create variables for predictive analytics.

Ensure timely monitoring of solutions using PM, PTA, PRA, POA, Benchmarking, and EBA methodologies.
Troubleshoot and monitor systems to ensure high on-screen availability and continuous operation.
Work with the team to innovate next-generation BIG DATA monitoring tools using Artificial Intelligence and Machine Learning.

Work in a 24/7 shift environment, being flexible and agile to respond to immediate operational needs.
Collaborate with the GSCCC Operation Leader to ensure the GSC (Global Service Center) becomes a Center of Excellence for operational sustainability and efficiency.

Review operations with customers and provide technical recommendations to improve operational efficiency.
Communicate insights effectively to stakeholders, aligning with business intentions and ensuring commitment to GSCs key results.

Experience in design or operation of UOP Technology units, particularly in Naphtha, Aromatics, Oleflex, PSA, Merox, Gas Processing, or Hydroprocessing.
Proven experience with technical solutions and troubleshooting for UOP technologies.
Familiarity with data mining, predictive analytics, and Big Data monitoring tools.

Strong analytical skills to interpret data, identify trends, and make improvements.
Proficient in data analytics technologies, including Power BI, ProSight, and Machine Learning tools.
Effective communication skills, both written and verbal, with the ability to explain technical solutions clearly to customers and stakeholders.
Customer-focused mindset, with the ability to define and quantify customer benefits and deliver timely solutions.

Passion for continuous learning and staying updated on emerging technologies.
Ability to think innovatively and outside the box, contributing to new ideas for process improvements.
Experience in shift work and the ability to manage tasks in a 24/7 operational environment.

Customer-Oriented: Ability to prioritize customer needs and provide effective solutions.
Innovation: Focused on applying cutting-edge technologies to solve operational challenges.
Team Collaboration: Ability to work in a cross-functional environment and lead collaborative efforts.
Problem-Solving: Strong ability to analyze complex data and identify actionable insights to drive improvements.

Advanced Chemical Engineer

Software Developer - Mediation