Ticketing Tools, Servicenow, Service Desk Support, Citrix, RSA Token, Ms Office Applications, VDI-related issues, International Voice Support, troubleshooting VPN, Active Directory

Compute Engine (GCE), Itil, Servicenow, Iam, Cloud Storage, GCP Console

Servicenow, Cmdb, Automation, Itil, Flow Designer, Performance Analytics

bomgar , Outlook, Ms Windows, Ms Exchange, Cti, Servicenow, NextThink, MS Endpoint Manager, ACD, Avr, Cisco Finesse, ITIL® Foundation Level Certification, Hitachi, HappySignals

google drive , Servicenow, Google Workspace, Gmail, Google Hangouts