email clients , Mac Os, Servicenow, Windows, Jira, Itil Foundation, Microsoft Office

Ticketing Tools, Servicenow, Service Desk Support, Citrix, RSA Token, Ms Office Applications, VDI-related issues, International Voice Support, troubleshooting VPN, Active Directory

Compute Engine (GCE), Itil, Servicenow, Iam, Cloud Storage, GCP Console

Itil Framework, Customer Service, Technical Support, front office, Senior Analyst, Troubleshooting

google drive , Servicenow, Google Workspace, Gmail, Google Hangouts