Key Responsibilities:

Project & Site Management

Represent Vertiv Services at customer and contractor meetings for assigned projects.
Coordinate installation, start-up, commissioning, inspection, and site testing activities.
Review scope of work, customer procedures, and train personnel accordingly.
Define and manage manpower requirements for the project.
Complete all project documentation including technical submittals, as-built drawings, and test procedures.
Monitor project progress, escalate conflicts, and ensure timely completion.

Technical Leadership

Provide on-the-job training and technical direction to associates on site.
Conduct field customer training as required.
Communicate with Technical Support regarding equipment issues.
Maintain up-to-date knowledge of Method Statements, Safety Bulletins, Field Change Notices, and Service Tips.

Safety & Compliance

Operate safely in accordance with company guidelines and wear appropriate PPE.
Identify unsafe conditions and take corrective actions, including halting work if necessary.
Report all work-related accidents or injuries within 24 hours.

Customer & Stakeholder Management

Provide clear and timely communication with internal and external stakeholders.
Coordinate pre-site meetings, support contractors during installation, and provide technical assistance.
Maintain customer satisfaction and manage expectations during high-pressure situations.

5. Administration & Reporting

Prepare commissioning reports, project close-out documentation, and customer training records.
Provide time and material quotes for additional services or labor requirements.
Maintain accurate reporting of time cards, expense reports, and ticket closures.

6. Performance & Professionalism

Ensure attention to detail, efficiency, and adherence to schedules.
Make informed technical and commercial decisions under pressure.
Lead by example, fostering professionalism and high standards among field associates.
Demonstrate strong communication and diplomacy with all organizational levels.

Project Manager Sales Manager