Patient Services & Support Coordination

Facilitate the admission and registration process of new child cancer patients under CanKids
Assist families and doctors in planning treatments and estimating associated costs
Act as a liaison between families and medical teams to ensure smooth communication
Ensure timely provision of support services including medicines, TSPs, lodging, blood, and hygiene supplies
Update patient treatment progress and support services in the patient database regularly

Chattai Clinic and Hospital Unit Coordination

Assist in the daily operation of Chattai Clinics and CanKids hospital unit activities
Coordinate with hospital authorities to ensure efficient functioning of the assigned CHSUs
Oversee and support Parent Support Group (PSG) volunteers and patient-family engagement initiatives

Documentation & Data Management

Maintain accurate documentation for new patients, including ID verification and case files
Update patient records in systems such as PIS, MSF, and Salesforce
Coordinate documentation processes for government schemes, donor grants, and external support services
Prepare and submit monthly and quarterly reports for donors, hospital partners, and internal use

Administrative & Financial Responsibilities

Manage imprest funds for medicine procurement and ward-level requirements
Administer assigned support programs including Jiv Daya and other donor-linked initiatives
Ensure proper tracking and compliance of FCRA fund usage
Work in coordination with the Program Officer and Medical Officer for smooth operational execution

Awareness & Community Engagement

Conduct educational and awareness sessions on childhood cancer in hospitals and communities
Promote the You Are Not Alone message to families and caregivers
Participate in outreach programs, health camps, and advocacy activities to spread awareness

Social Worker