Department: Operations

Work Arrangement: Remote

Job Type: Independent Contractor, Full Time

Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)

Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for:WATCH HERE

Why Work with Us

At Pearl, we're not just another recruiting firmwe connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview

The Operations Manager oversees and optimizes core business operations to ensure efficiency, scalability, and execution excellence. This role blends strategic thinking with hands-on leadership across processes, systems, data, and people.

You will act as the operational backbone of the organizationbuilding structure, improving workflows, and enabling teams to perform at a high level. This role is ideal for operators who enjoy owning outcomes, solving complex problems, and driving execution across multiple priorities.

Your Impact

Your leadership strengthens operational discipline, reduces inefficiencies, and enables sustainable growth. By building scalable systems and improving execution, you help teams move faster with clarity and consistency. Your work turns strategy into repeatable, measurable results.

Core Responsibilities

Operations Strategy & Execution 30%

Lead day-to-day operational execution across teams and workflows
Translate business objectives into clear operational plans
Identify gaps, risks, and inefficiencies across operations
Drive continuous improvement initiatives

Process Optimization & Systems 25%

Design, document, and optimize operational processes and SOPs
Implement automation to reduce manual work and errors
Improve cross-functional workflows and handoffs
Maintain operational documentation for scale

Data, Reporting & Insights 20%

Track operational KPIs and performance metrics
Build and maintain dashboards and reports
Analyze trends to support data-driven decision-making
Communicate insights clearly to leadership

Team & Resource Management 15%

Oversee capacity planning, scheduling, and workload distribution
Support onboarding, training, and performance management
Ensure accountability and operational consistency
Foster strong execution habits in remote environments

Project & Initiative Management 10%

Lead cross-functional initiatives and operational projects
Manage timelines, dependencies, and stakeholder expectations
Escalate risks and blockers proactively
Ensure on-time and high-quality delivery

Requirements

Must-Haves (Required)

1-3+ years of experience in operations, project management, or operational leadership roles
Strong ability to build and improve operational processes
Data-driven mindset with experience using metrics to guide decisions
Experience managing multiple priorities simultaneously
Excellent written and verbal English communication skills
High ownership, accountability, and attention to detail
Comfort working independently in a fully remote environment

Nice-to-Haves (Preferred)

Experience scaling operations in fast-paced or startup environments
Exposure to automation, systems integration, or process design
Background managing distributed or contractor teams
Experience supporting leadership or executive initiatives

Tools Proficiency

Must-Haves (Required)

Spreadsheets: Advanced Excel or Google Sheets
Databases / Organization: Airtable, Notion, or similar tools
Automation: Zapier, Make (Integromat), or equivalent
Project Management: Asana, ClickUp, Jira, Monday.com, or similar
Communication: Slack, Zoom, Gmail/Outlook

Nice-to-Haves (Preferred)

BI & Analytics: Tableau, Looker, Power BI, Metabase
CRM: HubSpot, Salesforce, Pipedrive
Documentation: Confluence, Notion
Time Tracking & Workforce Tools
Advanced automation or API-based tools

Benefits

Competitive Salary: Based on experience and skills
Remote Work: Fully remote work from anywhere
Generous PTO: In accordance with company policy
Direct Mentorship: Access to global industry leaders
Learning & Development: Continuous growth resources
Global Networking: Work with international teams
Health Coverage (Philippines only): HMO after 3 months (full-time)

Our Recruitment Process

Application

Skills Assessment

Initial Screening

Top-grading Interview

Client Matching

Job Offer

Onboarding

Ready to Join Pearl Talent

Build a long-term remote career focused on leading execution and driving operational excellence. Join Pearl Talent and grow by owning systems, outcomes, and meaningful impact at scale.

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