ticketing systems , remote troubleshooting , Servicenow, security practices, PowerShell, Networking Concepts, Bash, Windows, Jira, Gcp, Linux, Comptia A+, Network+, Azure, Python, Mac Os, AWS, SaaS environments, ITSM tools

Google Cloud Platform (GCP), Large Language Models (LLMs), Machine Learning, Artificial Intelligence, Cloud Services, Microsoft Azure, AWS, Generative AI, Cloud platforms, Chatbots, AI/ML models, Generative AI APIs, Troubleshooting, Hybrid cloud environments, AIML concepts and technologies, Technical Support

MySQL, Network Security, Load Balancers, Routing, Terraform, Linux Os, Ansible, Firewalls, Puppet, Kubernetes, Python, Networking products and technologies, infiniband, Storage Concepts, Network switches, ZFS storage appliance, CCNA Network Certification

sentinel , logrhythm , Bash, Json, Gcp, Syslog, Splunk, Rest Apis, Azure, Python, Qradar, AWS, log collection and analysis, Search Processing Language, threat detection methodologies, Sumo Logic, SIEM technologies, Fluentd, regular expressions, compliance standards, cybersecurity principles

Dynamodb, AWS, MySQL, Rabbitmq, Postman, Python, JIRA, Kafka, MongoDB, Freshdesk