Title: Senior Associate

Location: Bangalore, India

Role overview:

Role will require you to have strong experience in managing cross-functional projects from inception to launch, overseeing the full life cycle. You will own and drive technical projects across various stages, ensuring on-time delivery with quality during onboarding and execution between internal teams and global partners.

Requirements

How you will create impact:

Primary Responsibilities:

You'll support integration projects that incorporate proactive and innovative delivery, addressing business challenges and achieving goals. You'll collaborate closely with customers, partners, business leaders, management, and cross-functional teams to define requirements, create roadmaps, and execute multiple business priorities
You'll manage the end-to-end partner API integration process and handle customer and partner interactions
You'll identify opportunities and define processes to accurately capture scope, dependencies, schedule, metrics, and risks for program success
You'll plan and manage project schedules, anticipate risks, and provide mitigation strategies, along with escalation management, recommending engineering trade-offs aligned with business goals
You'll effectively communicate program status and updates to all stakeholders on a regular basis
You'll escalate red flags to executives in a timely manner, using sound business judgment
Resolve customer concerns and requests efficiently in a timely manner

Secondary Responsibilities:

Ability to efficiently run multiple projects simultaneously, involving multiple business partners, stakeholders in a fast-paced environment
Communicate effectively and manage the expectations of multiple stakeholders (both) internal and external.
Manage conflicts, drive effective teamwork, communication, and collaboration, and build a partnership across the teams
Maintain and navigate the organization using formal / informal networking skills
Proven ability to build strong relationships and lead and influence cross-functional and partner teams
Manage conflicts, drive effective teamwork, communication, and collaboration, and build a partnership across the teams
Should be to maintain and document processes and business requirements
Excellent problem solving and decision-making skills exercising good professional judgement
People Management and networking skills
Result Oriented, fast learner and ability to handle fast paced environment

Essential qualifications:

Experience: 3-5 years in Payments, Fintech, or Financial Services with hands-on involvement
Project Management: Proven experience as a Project Management Professional within Information Technology Services
Technical Knowledge: Familiarity with API integrations is essential
Methodologies: Strong understanding of program/project management and SDLC practices
Team Collaboration: Comfortable working in team environments and adaptable to change; capable of working independently when needed
Relationship Management: Skilled at building and maintaining relationships with international customers and colleagues
Multitasking: Experienced in managing multiple projects in fast-paced settings
Attention to Detail: Highly detail-oriented with strong organizational skills
Language Proficiency: Fluent in English; multilingual abilities are a plus.

Interview rounds & assessments:

Table for Two:

A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.

Beyond the Bio:

A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.

Manager Meetup:

A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.

Hot Seat:

A cultural fit round that includes an overview of the company's core values and long-term plans.

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.

Senior Associate - CSM