Identity Access Management, Networking, Microsoft 365, Configuration Management, Itil Framework, Incident Management, Problem Management, Azure, Servicenow, Endpoint Management, Enterprise Infrastructure

Po, Api Management, C4c, Sap Fiori, Pi, FSM, SAP Cloud solutions, PROAXIA connector, Analytics, Service Management, SAP Activate methodology, SAP integrations with SAP non-SAP systems, Fiori apps, cpi, BTP

ITIL - Change Incident Problem Knowledge Management, Servicenow, Confluence, Power Bi, JIRA, Ms Office, basic infrastructure design and operation, monitoring tools Dynatrace

VMware, Servicenow, Wan, Dns, Tcp Ip, Identity And Access Management, Firewalls, routing, DHCP, Vpn, SCCM, Vulnerability Management, MECM, Intune, Windows Server Administration, Microsoft 365, Wireless, Lan, Azure, switching, Hyper-V, conditional access, MFA, security incident coordination, Active Directory, infrastructure monitoring

Servicenow, It Service Management, Itil, SLA frameworks, Roles and Access Controls, Reporting and Dashboards, Service Offerings, Business Service models, Resolver Group design, Service Catalog structure, user groups, Assignment Groups, CMDB fundamentals

topdesk , Servicenow, Oracle Ebs, Oracle Fusion Finance Applications, ITIL Service Management processes

Microsoft Office 365, Servicenow, Itil, IT security tools and systems, WAN and LAN services and devices