At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about

We are looking for talented and motivated professionals to join the NICE Actimize Professional Services team in Pune. This role is focused on implementing, customizing, supporting, and deploying cloud‑based NICE Actimize solutions for global financial services customers.

You are someone who enjoys hands‑on technical work, learning enterprise platforms, solving complex problems, and working closely with architects, senior engineers, and customer stakeholders. You are curious, proactive, and excited to build real‑world solutions in the financial crime and compliance space. If you love digging into systems, understanding how things work end‑to‑end, and delivering high‑quality customer implementations – this role is for you.

How will you make an impact

You will be part of a global Professional Services organization delivering mission‑critical solutions to leading financial institutions. Working in a fast‑paced, customer‑focused environment, you will help configure, customize, test, and deploy Actimize solutions that protect billions of dollars and millions of customers worldwide.

As part of this team, you will:

Analyze customer requirements and assist in assessing technical feasibility
Configure and customize NICE Actimize solutions to meet client‑specific needs
Develop and enhance solution components using SQL, Java, and Actimize development tools
Assist in integrating Actimize solutions with customer ecosystems and downstream systems
Execute functional and technical testing of configurations and customizations
Support deployments across development, test, and production environments
Perform root cause analysis and help resolve implementation and production issues
Ensure delivery quality, stability, performance, and adherence to best practices
Collaborate closely with architects, SMEs, and senior engineers on complex implementations
Participate in peer code reviews, design discussions, and solution walkthroughs
Contribute to documentation such as design notes, SOPs, configuration guides, and deployment runbooks
Continuously learn Actimize products, financial crime domains, and cloud technologies

Have you got what it takes

Required Skills & Experience

2–4 years of experience in SDLC, implementation, technical services, or application support roles
Strong working knowledge of SQL and relational databases (MS SQL, PostgreSQL, Oracle)
Experience working on Windows and/or Linux environments
Good analytical, troubleshooting, and problem‑solving skills
Ability to communicate effectively in spoken and written English
Willingness to learn new platforms, tools, and business domains
Team‑oriented mindset with a proactive and accountable approach

Preferred / Nice To Have

Exposure to NICE Actimize solutions or similar enterprise platforms
Basic Java programming knowledge
Experience in banking, financial services, or financial crime domains
Familiarity with AWS and/or Azure cloud environments
Basic understanding of containers (Docker, Kubernetes)
Scripting knowledge (Python, Shell, PowerShell)

What makes this role unique

Hands‑on exposure to real customer implementations early in your career
Opportunity to work with global teams and enterprise financial institutions
Strong learning curve across cloud, data, compliance, and financial crime technology
Ability to grow into specialized technical or domain‑focused career paths within NICE Actimize

What's in it for you

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10698

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Professional Services Engineer, Actimize(PL/SQL Developer, BFSI)