Overview

The Senior HR Business Partner serves as a strategic advisor to the business leader for Sales, Solutions, other practice roles. The HRBP leader would help align HR initiatives with organizational goals while supporting employee development and engagement.

This role requires a deep understanding of business operations, organizational development, and HR best practices.

Key Responsibilities

- Partner with senior leadership to develop and implement people strategies that support business objectives

- Provide expert consultation on complex employee relations issues, performance management, and organizational development

- Lead workforce planning initiatives including talent acquisition, succession planning, and retention strategies

- Design and facilitate leadership development programs and training initiatives

- Analyze HR metrics and workforce data to identify trends and make data-driven recommendations

- Coach managers on effective leadership practices, conflict resolution, and team development

- Drive change management initiatives during organizational transitions

- Ensure compliance with employment laws and company policies

Qualifications

- Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred

- 8-10 years of progressive HR experience with at least 4-5 years in a business partner role in ITES

- Strong knowledge of employment laws, talent management, and organizational development

- Excellent communication, influencing, and relationship-building skills

- Demonstrated ability to work with sensitive information with discretion and confidentiality

- Experience with HRIS systems and HR analytics

- Professional certification (SHRM-SCP, SPHR) preferred

- Able to bring in an outside in perspective

Competencies

- Strategic thinking and business acumen

- Consultative approach to problem-solving

- Change management expertise

- Strong emotional intelligence and interpersonal skills

- Ability to influence without direct authority

- Project management capabilities

- Adaptability and resilience in a fast-paced environment

Success Metrics

- Improved employee engagement and retention rates

- Effective talent development and succession planning

- Successful implementation of strategic HR initiatives

- Strong partnerships with business leaders

- Positive resolution of complex employee relations issues

Mphasis offering

At Mphasis, we offer a transformative journey, where innovation, growth and trust define everything we do. You have an opportunity to be part of a team that rooted in transformation, where cutting-edge technology meets real-world impact.
Portfolio of accounts
Collaborate with some of the brightest minds in technology and transformation to drive impactful solutions and be able to experiment, innovate and grow without failure
Contribute to clients with the best technology solutions
Work in an environment built on collaboration, transparency, and empowerment – where your voice matters and be part of a culture that is built on trust, inclusion and constant growth.
Adopt a founder's mentality and growth mindset – helping each other evolve and succeed
You're not just building a career – you're shaping the future - if you're ready to lead, innovate and make an impact, this is your home.

About Mphasis

Mphasis is a leading global information technology enterprise that designs and builds information technology architecture for Fortune 500 companies in the financial services, logistics and technology industries. It provides customized software systems, customer support training and services to meet specific needs of individual corporate clients. These services include Application Development and Integration, Business Process Services, Digital Technology Operations, Payment Managed Services, and Mortgage Services.

At Mphasis, engineering is in our DNA. We lead with design and architecture to deliver a portfolio of next-generation offerings and services that blend our deep domain expertise with cutting-edge technology. Our domain contextualized offerings are embedded in deep tech, and we are powered forward by the Mphasis Tribes and Squads model. Our cross-functional teams are focused on evolving our next-generation offerings. The Mphasis Way of engagement helps us build and scale faster. This enables us to bring the T back into IT, with T standing not just for technology, but also for transformation combined with a strong understanding of your business domain. Guided by the Mphasis Front2BackTM approach, we create hyper-personalized experiences and drive customer-centric transformation.

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endear to our clients.

Senior Human Resources Business Partner