Role: Head – HR Operations & Talent Acquisition

Industry: IT Product / SaaS

Location: Gurugram / NCR

Reporting To: CEO / CFO / Director

Experience & Qualifications

MBA / PGDM in HR or equivalent

15–20 years of progressive HR experience

Strong exposure to HR Operations, Compliance, Payroll & Talent Acquisition

Prior experience in IT Product / SaaS / Technology organisation preferred

Role Purpose

To lead and scale a robust HR Operations and Talent Acquisition function for a growing IT Product organisation by ensuring:

Strong HR governance and statutory compliance

Accurate, audit‑ready payroll and documentation controls

Predictable and efficient hiring aligned to product and business plans

Note: Employee engagement, culture-building, and branding initiatives are not within scope of this role.

Key Responsibilities

1. HR Operations & Governance

Own complete employee lifecycle operations: onboarding, contracts, confirmations, exits, and settlements

Ensure HRMS data accuracy, documentation discipline, and SOP adherence

Establish strong internal controls and process standardisation across teams

2. Payroll & Statutory Compliance

Lead end‑to‑end payroll for permanent and contractual workforce

Ensure compliance with PF, ESI, PT, TDS, gratuity, and other applicable laws

Partner with Finance on payroll audits, provisioning, and reconciliations

Handle statutory filings, inspections, and regulatory interactions

3. Policies & Employee Relations

Define and enforce core HR policies (leave, hybrid/WFH, POSH, code of conduct, disciplinary)

Handle operational ER matters including disciplinary actions and exits

Ensure all decisions are legally compliant, consistent, and well‑documented

4.Talent Acquisition (Strategy & Execution)

Own end‑to‑end hiring across engineering, product, QA, DevOps, data, and business roles

Drive workforce planning aligned to business and product roadmap

Manage sourcing channels, consultants, and recruitment vendors

Strengthen hiring governance including approvals, closures, and quality checks

5. Audit & Risk Management

Lead HR responsibilities in internal, statutory, and certification audits (SOC/ISO – HR scope)

Ensure timely closure of audit observations

Maintain audit‑ready documentation and compliance records

Head Human Resources Development