Location: Mohali

Shift: 09:30 PM - 6:30 AM IST

Role Summary

You will lead and scale the entire US recruitment function. This senior leadership role requires someone who can operate with full ownership, build high-performing teams, and deliver consistent hiring outcomes across Sales, Leadership, and Senior Management roles. You will refine processes, enforce standards, and run a disciplined, metrics-driven recruitment operation capable of both high-volume and high-quality hiring.

Key Responsibilities

Talent Acquisition Leadership
Own full-cycle recruitment for US-based roles across Sales, Operations, Leadership, and specialized positions
Build and execute recruiting strategies that generate strong candidate pipelines at scale
Manage, mentor, and grow recruitment teams with high accountability and performance expectations
Set weekly, monthly, and quarterly hiring targets and ensure consistent delivery
Maintain dashboards for hiring metrics including throughput, conversions, time-to-fill, recruiter performance, and quality-of-hire
Process Optimization & Systems Ownership
Refine and optimize the end-to-end recruitment lifecycle to increase speed and improve quality
Implement structured pipelines, SLAs, and KPI frameworks across all stages of recruitment
Ensure accurate data and proper usage of ATS systems, reporting tools, and automation solutions
Build scorecards and standard evaluation frameworks to improve hiring consistency
Identify skill gaps within the recruitment team and run targeted training programs
Stakeholder Management
Collaborate closely with leadership to understand hiring forecasts, role requirements, and performance expectations
Set realistic hiring timelines and communicate proactively on pipeline health and risks
Serve as the primary point of accountability for all US hiring results and recruitment process improvements
Partner with department heads to develop clear role briefs and strong candidate profiles
High-Volume & Senior-Level Hiring
Oversee simultaneous pipelines for high-volume sales hiring and senior/executive-level searches
Develop strategies for hard-to-fill and competitive US roles
Implement evaluation systems that quickly filter unqualified candidates while moving strong candidates forward efficiently
Team Building & Performance Culture
Build and lead a high-performing recruiting team capable of scaling with business growth
Enforce a culture of accountability, speed, precision, and data-driven decision-making
Maintain operational discipline across all recruitment workflows

Preferred Experience

Leadership hiring across Sales, Operations, and Senior Management roles
Experience setting up or scaling a recruitment function
Expertise in ATS management, automation, and pipeline reporting
Ability to excel in a fast-paced, performance-driven environment

Requirements

Minimum 8+ years of experience in US recruitment with experience in both volume and leadership hiring
Proven experience managing and scaling recruitment teams
Strong understanding of US hiring expectations, candidate behavior, compensation structures, and communication norms
Ability to optimize recruitment processes and design efficient, scalable hiring systems
Demonstrated success meeting aggressive hiring targets across multiple role types
Strong analytical capability with experience building dashboards, reports, and KPI systems

Benefits

Full ownership of the US recruitment function
Opportunity to build and scale a multi-team hiring engine
High-impact visibility and direct influence on organizational growth
Competitive compensation aligned with senior leadership expectations

Head of US Talent Operations