Email Support, Customer service best practices, Freshdesk

Zoho, Browser debugging, zendesk, CRM Tools, SaaS-based issues, Salesforce, Web-based platform navigation, Freshdesk, API basics

crm software, Troubleshooting, Customer Service, Technical Support, Communication Skills, Time Management, Data Entry, Problem Solving, Multitasking, Team Collaboration

crm software, inbound support, Email Handling, Objection Handling, Sales Process, blended process

crm software, Technical Support, Troubleshooting, Customer Service, Data Entry, Product Knowledge, Multitasking, Email Communication, Call Handling, Conflict Resolution

Freshdesk, zendesk, CRM Tools, LiveChat, customer support software

customer support software, Analytical Abilities, Crm Systems, Problem-solving

Basic knowledge of computer systems, Outbound sales, Telemarketing, crm software