Operations Senior Lead, AVP

Position Overview

Job Title: Operations Senior Lead

Corporate Title: AVP

Location: Jaipur, India

Role Description

This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform. This role is responsible for work-streams performance outcomes within their assigned region/client group. Candidate requires strong collaboration skills and dedication and initiative as candidate is required to work closely with the Global Procurement teams and other regional operations leads across DB. Preference that candidate has experience with ARIBA modules and with Accounts Payable background. Knowledge of excel, word and power-point is required as well.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Oversight and management of the service delivery of the for the outsourced processes (invoice processing, payment run, Customer Service Desk, vendor onboarding)
Assuring SLA/operational metrics are achieved for the outsourced processes and appropriate remediation actions designed and implemented. This includes identifying root-cause and changed to as-is process.
Project management skills to support building service delivery platforms and implementation of a world-class Procurement to Pay operational process, partnering with global program teams to ensure proper involvement in design, testing and deployment for new initiatives
Creation of User-Interest Groups and ongoing management and client interaction.
Provide guidance and feedback on front-end customer service provided to bank's users including guidance, training and troubleshooting for all purchasing and payment needs.
Leading 95% spend compliance to enable pre-approval, sourced prices and accurate data captured end-to-end
Implementation of new operational process, solutions, policies, ensure stability of existing operations at all times to meet the global / region control requirements.
Proposal for process improvement and system enhancement to improve the efficiency of all purchasing and invoicing transactions for countries of responsibility
Integration with Global Procurement Operations and Travel teams and close collaboration across other stakeholders (Group Tax, Finance, Compliance, AFC etc)
Be the driving focus for centralization of certain global functions to achieve synergies and process excellence.
Hands on experience on running initiatives, projects. Experience of working on project management tools can be added advantage
Ensure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards

Your skills and experience

8+ years of experience as a Vendor Manager/Specialist or Procurement Manager or in a Business Manager role
End to end Procurement knowledge
Excellent understanding of SAP systems
Ability to prioritize and handle urgent requests
Experience in change execution
Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs)
High energy, with the ability to work in a fast-paced business environment
Excellent communication skills in writing as well as verbally with the ability to communicate in a clear, concise manner at all levels

How we'll support you

Training and development to help you excel in your career.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.

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