Python, Sql

System Monitoring Tools, Debugging, Python Frameworks, incident management processes, performance bottlenecks, Troubleshooting

L1 Support, Application Support

UNIX, Rally, Windows, JIRA, Maven, ALM, Linux, Java Technology, Shell script, Jenkins, Install configure manage and deploy applications, SCM tools like GIT, zendesk, Create run regression sanity tests, L1 L2 and L3 application support

Collaboration task management - JIRA, ALM, Java Technology, Windows, UNIX, Shell script, Rally, Install configure manage and deploy applications, Help desk software like Zendesk, Web-enabled products troubleshooting, Create run regression sanity tests, L1 L2 and L3 application support experience

Python, ROS, Docker, Localization navigation and mapping systems, Monitoring and observability tools, ROS2, Distributed systems troubleshooting, Linux environments, ASRS Fleet management systems

.Net based application support, Linux Servers, Ssms, Windows Server Administration, Sql, IIS Authentication Authorization tools, Basic Java knowledge

Problem Management, Identity And Access Management, Itil Processes, Windows, Microsoft 365, Linux, Iam, Azure Ad, Macos, PowerShell, Python, Bash, Servicenow, It Service Desk, JumpCloud, Freshservice, automation workflows, Documentation, ITSM tools, UEM tools, network fundamentals, Freshdesk, SaaS platforms, API integrations, MDM, Technical Support