Job Summary:

As an Associate IS Engineer at Amgen, you will be responsible for developing and maintaining Salesforce applications to meet business needs. You will collaborate with a team of Business Owners, Operations, software engineers, Architects, Product owners, Business Analysts, participate in the full software development life cycle, and ensure the delivery of high-quality code and solutions. Your strong programming skills, problem-solving abilities, and attention to detail will contribute to the development of robust and scalable software solutions.

Roles & Responsibilities:

Design and implement Salesforce Lightning components using LWC and Aura frameworks to enhance platform functionality and user experience.
Configure roles, profiles, permission sets, and region-wise security and sharing settings to ensure appropriate access control across user groups.
Create and customize standard and custom objects, page layouts, validation rules, record types, and formula fields to meet business requirements.
Develop and maintain Apex classes, triggers, Visualforce pages, and custom controllers as needed.
Design and implement integrations between Salesforce and external/internal systems using REST/SOAP APIs and middleware.
Utilize Copado deployment tools to manage source control, deployments, pipeline automation, and environment management in support of release processes
Apply Salesforce development best practices to ensure code reusability, maintainability, and compliance with performance and scalability standards.
Troubleshoot and resolve development or configuration issues during lower environments and production support cycles.
Participated in design reviews, sprint planning, and code reviews, contributing to Agile/Scrum ceremonies and delivery cycles.
Maintain documentation including technical design, solution architecture, and release notes when required for enhancements and projects.
Ensure all development work adheres to GxP, CSV, and compliance requirements, including documentation traceability and audit readiness.
Collaborate with business analysts, QA, validation, and infrastructure teams to deliver reliable and compliant Salesforce solutions.
Stay up to date with Salesforce platform releases, new features, and emerging technologies to drive innovation and platform optimization.
Ensure to perform Unit testing on the functionality before moving to higher environments.
Able to support the operations team with User Access Management or Configuration changes or Data Migration activities on demand.
Ability to use Salesforce Rubric configuration and inculcate required assessment to calibre the functionality.
Ensure data integrity through effective use of SOQL, SOSL, data loader, and batch processes.
Ability to adapt to the changing needs of the technical needs of the system.

Basic Qualifications:

Bachelor's /master's degree and over 2-6 years of Computer Science, IT or related field experience

Preferred Qualifications:

Bachelor's /master's in computer science, Information Technology, or a related technical field
2-6 years of experience in Salesforce development including Lightning Components, Apex, Visualforce, and platform configuration
Hands-on experience with Salesforce security models, role hierarchy, sharing rules, and field-level access
Solid hands-on experience of implementing Salesforce Configurations, Apex, LWC, Aura
Strong understanding of Salesforce object model, workflows, validation rules, and triggers
Experience with Salesforce integrations using RESTful and SOAP web services
Familiarity with DevOps practices, CI/CD tools, and version control systems like Git
Proven experience working with Copado for deployment automation, CI/CD pipeline configuration, and release management
Strong problem-solving skills and the ability to troubleshoot issues across multiple environments
Experience working in Agile/Scrum teams supporting enterprise applications
Salesforce platform certifications are a strong plus.

Must-Have Skills:

Proficient in developing custom solutions using Salesforce Lightning Components (Aura and LWC), Apex classes, Visualforce pages, and Apex triggers, including batch classes and schedulers with exception handling.
Experience configuring standard/custom objects, fields, page layouts, validation rules, roles, profiles, permission sets, and region-specific sharing and access models.
Hands-on experience integrating Salesforce with internal and external systems using REST and SOAP APIs; familiarity with middleware for system interoperability.
Familiarity with DevOps tools, version control systems (e.g., Git), and CI/CD pipelines beyond Copado, contributing to efficient and traceable deployments.
Strong analytical mindset with the ability to troubleshoot platform issues, optimize performance, and explore emerging Salesforce features for continuous improvement.
Willing to learn and seek for knowledge and contribute for the team's progress and personal development.
knowledge on helping the stakeholders with the report's generation using Salesforce reporting functionality.
Knowledge on creating rubric for prioritization and scoring of various elements in the applications.
Experience on writing queries and finding RCA & providing resolutions.
Ability to adapt to the changing needs of the technical needs of the system.

Good-to-Have Skills:

Skilled in using Copado for deployment automation, CI/CD pipeline configuration, source control management, and environment management across multiple sandboxes.
Experience participating in Agile/Scrum teams, with knowledge of sprint planning, retrospectives, and iterative development workflows.
Deep understanding of Salesforce object model, workflows, formula fields, and Apex triggers customizing and extend platform functionality.
Exposure to pharmaceutical, biotech, or healthcare industries with an understanding of compliance and patient safety requirements.
Knowledge on ETL & Enterprise Data Lake, integration with Data Bricks & Building Pipelines.

Professional Certifications

Salesforce Platform Developer I (required)
Salesforce Platform Developer II (preferred)
Certified Scrum Developer or SAFe Agile (optional)

Soft Skills:

Excellent problem-solving and analytical skills
Strong communication and interpersonal abilities
High attention to detail and commitment to quality
Ability to prioritize tasks and work under pressure
Team-oriented with a proactive and collaborative mindset
Adaptable to changing project requirements and evolving technology

Associate IS Engineer - Salesforce