LTIMindtree is seeking a highly experienced ServiceNow Lead to oversee the design, architecture, implementation, and integration of solutions within the ServiceNow Field Service Management (FSM) product. This role will require strong technical leadership, deep platform knowledge, and a commitment to quality and innovation.

Key Responsibilities:

Lead the end-to-end implementation and solution architecture of ServiceNow FSM modules
Translate complex business requirements into scalable and maintainable technical solutions
Ensure alignment with ServiceNow best practices, standards, and security guidelines
Provide technical consultation to clients and internal teams
Guide the team in designing, configuring, and customizing FSM and related modules
Champion innovation and quality across all ServiceNow-related projects
Collaborate with stakeholders to drive value delivery and adoption of FSM features

Required Experience & Skills:

5+ years of experience in implementing or architecting ServiceNow solutions
Proven hands-on experience in designing and implementing ServiceNow FSM module
Experience with the following FSM features is essential:
Workforce and Resource Management
Work Order Management
Appointment Scheduling and Dispatch
Map-based and Calendar-based Dispatcher Views
Mobile App for FSM Agents
Surveys and Analytics
Asset and Inventory Management
Now Assist for FSM
Experience in implementing or integrating with:
IT Service Management (ITSM)
Custom Service Portals

Ideal Candidate Attributes:

Deep understanding of ServiceNow platform capabilities, modules, and integration options
Strong technical leadership and consultation skills
Ability to manage complex integrations with third-party technologies
Passion for delivering high-quality, innovative solutions in a client-facing environment

Servicenow Developer - FSM