Delivery Analyst

Location: Gandhinagar, India (Onsite) | Full-Time

About the Role

We're looking for a versatile Delivery Analyst to drive successful outcomes across multiple client engagements. In this hybrid role, you'll bridge business analysis, quality assurance, and project coordination—ensuring technology solutions meet client needs and are delivered on time, every time.

Based in our Gandhinagar office with flexible overlap into U.S. Eastern Time (core hours until 12:00 PM EST), you'll work at the intersection of strategy and execution.

Key Responsibilities

Gather, analyze, and document business and technical requirements in collaboration with internal stakeholders to establish clear project direction
Translate requirements into actionable user stories, functional specifications, and acceptance criteria that guide development teams
Create and execute comprehensive test plans, test cases, and validation strategies to ensure deliverables meet quality standards
Coordinate project activities across sprints, track progress using tools like Azure DevOps or Jira, and communicate updates to stakeholders
Support Agile ceremonies including stand-ups, sprint planning, and retrospectives; maintain a healthy, prioritized backlog
Identify risks, dependencies, and blockers early; develop mitigation strategies and drive resolution with stakeholders
Serve as a liaison between business and technical teams, ensuring alignment and managing expectations across multiple concurrent projects

Required Qualifications

2+ years of proven experience in Business Analysis, QA, and/or Project Coordination
Strong working knowledge of Agile methodologies (Scrum/Kanban) and SDLC practices
Demonstrated ability to write clear, concise requirements documentation and test cases
Hands-on experience with Azure DevOps, Jira, or similar project management and tracking tools
Strong communication and stakeholder management skills; comfortable presenting to both technical and non-technical audiences
Excellent analytical and problem-solving abilities; comfortable managing competing priorities in dynamic environments

Preferred Qualifications

SQL proficiency for data validation and analysis
Experience with API testing tools such as Postman
Professional certifications (PMP, CSM, CBAP, or equivalent)
Background working with offshore or distributed teams

What Success Looks Like

Requirements are clear, concise, and actionable—minimizing rework and scope creep
Consistent delivery of high-quality solutions with minimal defects
Strong stakeholder satisfaction and predictable delivery timelines
Seamless collaboration between technical teams and business stakeholders
Continuous improvements in processes, documentation, and QA coverage