Group Company: HDFC Bank Limited

Designation: Merchant Services-ME Sales Officer - SO (152_2139_100161)

Office Location: Katra Katra (Branch)

Position description:

Merchant Services-ME Sales Officer - SO

Primary Responsibilities:

To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.
To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.
Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.
Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.
Sales Officer needs to source Competition Merchants along with their complete banking relationship.
Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned.
Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.
Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.
Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
Visit the customer's premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).
Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

Additional Responsibilities:

Cross Sell - CC , CASA , Asset, TPP, etc.

Academic score: Pass
Institution tier: Any

Required Training/s:

Basic product and process training

Required work experience

Industry: Banking preferred - but not a constraint
Years of experience: 0 to 3

Key Performance Indicators:

Sales Profile

Required Competencies:

Flair for sales and go getter attitude, Good Communication skills, tech savvy

Required Knowledge:

Basic comupter and mobile applications knowledge.

Required Skills:

Good communication and interpersonal skills, Time management, disciplined sales approach

Required abilities

Physical: Sales call and field visits..

Specific requirements

Travel: Local travel for customer meetings
Vehicle: Preferred(At least two wheeler)

Other details

Pay Rate: As per industry norms and labour laws
Contract Types: Permanent
Time Constraints: None
Compliance Related: As per Bank`s laid down policies
Union Affiliation: N/A

Merchant Services-ME Sales Officer - SO - Katra

Area Sales Officer