Tableau, JIRA, Sql, Incident Response, Python, Data Analysis, Fleet telematics workflows, Device OS constraints, App configuration, Technical investigations, Authentication flows, Data synchronization with backend services, Network behavior, Operational workflows

Networking, Dns, Vpn, Python or similar scripting languages, HVAC systems, product integration, IoT devices, Linux fundamentals, Technical support, Building Automation, Industrial automation platforms, System-level troubleshooting, API-level debugging

Rest Apis, Sql

Sql, Postman, Jira, Grafana, Curl, Cloud Logging, Jira Service Management

Dns, Windows, Docker, Terraform, Tcp/ip, AWS, Azure DevOps, PowerShell, Routing, Bash, SSL, Mssql, UNIX, Sql, Jenkins, Gcp, DB2, Linux, Firewalls, Azure, Kubernetes, GitHub Actions, CMD, AI-assisted coding tools, TLS certificates, GitLab CI

Network Support, Networking Protocols, Python, Network Security Systems, Product Support