Performance Modeling, Web Analytics, Digital Analytics, a/b testing, Forecasting, Trend Analysis, Growth Analytics, Business Analytics, Project Management, experimentation, Product Analytics

Uipath, Apis, Jira, Bpmn, Confluence, automation, Python, GenAI LLMs, n8n, Ai, Jira Service Management, Rovo Agents, custom connectors, Hris, MCPs

Cpq, Pardot, Service Cloud, Sales Cloud, Jira, Ecommerce, Salesforce

Duck Creek Reinsurance (DCR), Functional Analysis, User Acceptance Testing, Sql, Monitoring Tools, Support Tools, Release management, Case-management platforms, Post-release support, Knowledge-management practices, ITIL-based service management, Functional documentation, Root-cause analysis, Troubleshooting, Enterprise software testing, Application logs, Deployment validation, Release cycles, Scrum methodologies

Software Engineering, Technical Documentation, Five-9 Experience, Product Management, Data Flow Diagrams

Marketing Automation, Sql, Python, MMPs, product analytics, management dashboards, Ai, building AI agents

AI/ML/ GenAI, Product Development, CI/CD pipelines, Business Analytics, AI/data principles, information systems strategy

Outbound customer service, Website registration inquiries, Complaint Handling, Return processing, Technical support