crm integration , contact lens , Javascript, Dynamodb, Amazon Connect, Defect Tracking, React, Node.js, Terraform, AWS IAM, AWS CloudFormation, Aws S3, Aws Lambda, Gitlab, Postman, Python, Test Design, Api Testing, Manual Testing, AWS CloudWatch, AWS API Gateway, AWS CloudFront, AWS Kinesis, Amazon Lex, Salesforce, Q in Connect, AWS Secrets Manager, Amazon Athena, CI CD Pipelines, Amazon QuickSight