Devops, Cloud Technologies, Vmware Esxi, Virtualization, Linux Systems, Customer Support, Troubleshooting

Incident Management, Service Desk Management, Problem Solving, Communication Skills, Customer Service, Process Improvement

Service Desk and Support, desktop technical support processes and systems, knowledge management and documentation practices

google sheets , Storage Devices, iPhones, Apple ID creation and management, iOS ecosystem, Troubleshooting, data transfer

Customer Support, Analytical Skills, Technical Support, IT systems and technology concepts, Troubleshooting

Software Development, Debugging, Sql, Technical Support, Troubleshooting