NPS Prism

SQL Database Administrator (DBA)

Company Profile:

NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analyticmethodology, it lets customers see how they compare to their competitors on overall NPS, and on every step of the customer journey.

With NPS Prism you can see whereyou'restrong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition.

Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a companyconsistently recognizedas one of the world's best places to work. We believe that diversity, inclusion, and collaborationiskey to building extraordinary teams. We hire people with exceptional talents,abilitiesand potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.

Position Summary

We are seeking aSQL Database Administrator (DBA)to manage our database infrastructure. The ideal candidate will ensure the security, integrity, and performance of our databases while implementing best practices for data management, backup, and recovery

Key Responsibilities:

Design, install, configure, andmaintainSQL Server databases to support business applications.

Monitor database performance, implement tuning improvements, andoptimizeSQL queries.

Develop and manage database security, ensuring data integrity and compliance with industry standards.

Perform regular database backups, recovery testing, and disaster recovery planning.

Automate database processes andimplementmonitoring tools for proactive issue resolution.

Troubleshoot database-related issues and providetimelyresolutions.

Implement andmaintainhigh availability (HA) and disaster recovery (DR) solutions.

Maintain detailed documentation of database configurations, procedures, and policies.

Stay updated with the latest advancements in database technologies and best practices.

Participate in strategic planning for database infrastructure improvements and scalability.

Requirements/ Qualifications:

Education:

Bachelor's degree in computer science,informationtechnology, ora relatedfield.

Experience:

4+ yearsof experience as an SQL Database Administrator.

Skills:

ExpertiseinSQL Server (2016/2019/2022)and Azure SQL.

StrongproficiencyinT-SQL, stored procedures, indexing, and query optimization.

Knowledge ofbackup and recovery strategies, high availability solutions (Always On, Mirroring, Replication).

Strong analytical, troubleshooting, and problem-solving skills.

Excellent communication, leadership, and teamwork abilities.

PreferredSkills:

Familiarity withcloud database services (Azure, AWS RDS)is preferred.

Experience withSSIS, SSRS, and SSASis a plus.

Experience withDatabricksSQLWarehousingis a plus

Experience withDB Migrationis a plus, speciallyfrom one cloud to another

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