Description and Requirements

At BMC trust is not just a word - it's a way of life! Description And Requirements

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Hybrid

This Is Helix. Powered by You.

At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the gamenot just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purposethrough organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

The Renewal Sales Representative is an individual contributor responsible for managing and renewing customer contracts across complex geographical territories. This role owns the end-to-end renewal cycle, including pricing negotiation, proposal development, and stakeholder management, while driving customer retention, revenue protection, and growth through proactive engagement and strategic account management.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Strong business acumen with a proven track record in Software Renewal Sales
Experience managing complex geographical territories and customer segments
Excellent communication and negotiation skills, with the ability to influence key stakeholders
Strong organizational and time-management skills, with the ability to work independently
Proficiency in sales planning, forecasting, and reporting
Demonstrated ability to handle objections and renew contracts effectively
Willing to work flexible hours (EMEA, APJ, NA time zones)
Proficient in Microsoft Excel, Salesforce.com, and other CRM tools

To ensure you're set up for success, you will bring the following skillset & experience:

6+ years of experience in Sales, particularly in software renewals
Manage and renew customer contracts in complex geographical regions, ensuring timely and accurate renewals
Establish and maintain strong customer relationships to ensure satisfaction and retention
Prepare and present renewal quotes for maintenance contracts (90-120 days prior to expiration)
Work closely with cross-functional teams (e.g., Field Sales, Legal, Rev Rec) to ensure contract accuracy and positioning
Track and report renewals and sales activities, meeting or exceeding KPIs
Handle contract objections and work to resolve any customer concerns
Collaborate with management to implement strategies for improving sales performance and employee productivity
Review and interpret contractual terms and conditions

Why Work Here Because You'll Matter.

We're not hiring for roleswe're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to lifeand your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed inyou'll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

(Returnship@BMC)

Had a break in your career No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Why Work Here Because You'll Matter.

We're not hiring for roleswe're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to lifeand your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed inyou'll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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