vendor coordination , Servicenow, enterprise IT services, ITIL practices, cross-functional delivery

.NET, Java, Application Management, Itil Service Management, Service Continuity Management, KPI Tracking, Operational Dashboards, Continuous Improvement, Service Governance Reporting, Run Operations, Stakeholder Management

Quality and Regulatory systems, Application Product Management, Project management, Manufacturing Systems, AMS provider support model, ITSM systems, Service Delivery Support, Application Product Support, MFG QRA business processes

AWS IAM, Grc, Iso 27001, It Compliance, Azure Ad, Cloud IAM, ServiceNow ITAM, Cisa, IT Risk, ServiceNow GRC, It Governance

SAP, AMs, SAP Project/Program/Delivery Manager

Power Bi, Power Automate, Power Query, Dax, Data Analytics, Dashboard Development, Power Apps, Workflow Automation Platforms, Service Reporting, Microsoft Copilot, AI Technologies, AIOps, ServiceNow and ITSM Platforms, Observability Solutions, Performance Analytics

Service Delivery, Project Management, Data Analysis, Process Improvement, Client Engagement