Typing Accuracy 90, Typing Speed 30 Wpm, Excellent English communication skills

Banking products and services, Customer service, Compliance requirements, Quality standards, Inbound customer interactions, Process guidelines, Voice calls

Customer Service Management, customer relationship management tools and software

Customer service, Sales Support, e-commerce, Order management systems, Retail, Logistics

Computer Savvy, Written Communication

ticketing systems , Microsoft Excel, Windows, SAP, problem-solving skills, Fluency in French and English, Troubleshooting, Salesforce

CRM Tools, Written Communication, WhatsApp support

ticketing systems , Crm, Customer Support, Customer Service, Erp System, Outbound Calls, Inbound Calling, International Bpo

Proficiency in multiple languages, Conflict Resolution, Customer Satisfaction, Familiarity with retail or e-commerce operations, Customer Experience, Customer service, Problem-solving

Typing Accuracy 90, Typing Speed 30 Wpm, Excellent English communication skills