Hands-on experience in implementing:
Apex Classes, Controllers
Visualforce Pages
Apex Triggers
SOQL/SOSL/DML Queries
Batch Jobs
Process Builder flows
Proficient in Salesforce Lightning development and customization.
Experience in Salesforce support and issue resolution.
Strong understanding of Salesforce integrations using:
REST APIs
SOAP APIs
Web Services
Skilled in managing and integrating third-party AppExchange tools such as:
Marketo
Ringlead
Conduct Root Cause Analysis (RCA) for issues and provide timely responses to business stakeholders.

Salesforce Support Engineer - Bezons