Location: Bangalore

About LeadSquared

One of the fastest-growing SaaS Unicorn companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 2000 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high-velocity sales at scale.

We are backed by prominent investors such as Westbridge Capital, Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, the Middle East, ASEAN, ANZ, and South Africa.

Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs

Frost and Sullivan's 2019 Marketing Automation Company of the Year award

Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific

Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius

Engineering @ LeadSquared

At LeadSquared, we like being up to date with the latest technology and utilizing the trending tech stacks to build our product. By joining the engineering team, you get to work first-hand with the latest web and mobile technologies and solve the challenges of scale, performance, security, and cost optimization. Our goal is to build the best SaaS platform for sales execution in the industry and what better place than LeadSquared for an exciting career

The Role

LeadSquared platform and product suite are 100% on the cloud and currently all on AWS. The product suite comprises of a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.

The role involves leading the mission-critical responsibility of ensuring that all our online services are available, reliable, secure, performant, and running at optimal costs. We firmly believe in a code and automation-driven approach to Site Reliability.

Responsibilities

Taking ownership of release management with effective build and deployment processes by collaborating with development teams.
Infrastructure and configuration management of production systems.
Be a stakeholder in product scoping, performance enhancement, cost optimization, and architecture discussions with the Engineering leaders.
Automate DevOps functions and full control of source code repository management with continuous integration.
Strong understanding of Product functionality, customers use cases, and architecture.
Prioritize and meet the SLA for incidents and service management; also, to ensure that projects are managed and delivered on time and quality.
Recommend new technologies and tools that will automate manual tasks, better observability, and faster troubleshooting.
Need to make sure the team adheres to compliance and company policies with regular audits.
Motivating, empowering, and improving the team's technical skills.

Requirements

13+ years experience in building, deploying and scaling software applications on AWS cloud. (Preferably in SaaS)
Deep understanding of observability and cost optimization of all major AWS services – EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc. AWS certification is a plus.
Experience in building tools for deployment automation and observability response management for AWS resources. .NET, Python, and CFTs or Terraform are preferred.
Operational experience in deploying, operating, scaling, and troubleshooting large-scale production systems on the cloud.
Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other DevOps and engineering teams.
Function well in a fast-paced, rapidly changing environment.
5+ years experience in people management.

Why Should You Apply

Fast-paced environment
Accelerated Growth & Rewards
Easily approachable management
Work with the best minds and industry leaders
Flexible work timings

Interested

If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared.

Assistant Vice President - Cloud Operations