Troubleshooting Software, M365, virtualization, Networking Concepts, Itil Processes, Azure, AWS, Azure DevOps, scripting and automation tools, hardware and network issues, cloud platforms, compliance standards, hybrid cloud environments, security best practices

Cloud Computing, Network Security, Incident Response, Threat Analysis, Virtualization Technologies, Data Encryption

routing, Osi Model, Network Protocols, Network Security Technologies, switching, network monitoring diagnostic tools, enterprise networking concepts, security appliances, technical documentation related to network configurations, configuring and maintaining network hardware, network security measures, networking principles, change management processes, network maintenance and system upgrades