The Travel Desk Executive is responsible for managing and coordinating all official travel arrangements for employees, including flight bookings, hotel accommodations, airport transfers, visa support, and travel-related documentation. The role ensures seamless travel experiences while maintaining compliance with company policies and optimizing travel costs.

Key Responsibilities

Manage domestic and international travel bookings, including flights, hotels, rail tickets, and local transportation.
Coordinate travel itineraries and ensure timely communication of travel details to employees.
Liaise with travel agencies, airlines, hotels, and other service providers for reservations and travel-related requirements.
Assist employees with visa applications, travel insurance, and other necessary travel documentation.
Ensure all travel bookings comply with the firm's travel policy and approved budgets.
Maintain records of travel bookings, expenses, invoices, and vendor agreements.
Review travel invoices and coordinate with the Finance team for timely processing of payments.
Monitor travel costs and identify opportunities for cost optimization.
Handle travel-related queries, changes, cancellations, and emergency travel requirements.
Generate periodic reports on travel expenditure, travel trends, and vendor performance.
Maintain strong relationships with travel vendors and negotiate competitive rates and services.
Support administrative activities and special projects as assigned.

Qualifications & Experience

Bachelor's degree in any discipline.
1–3 years of experience in travel coordination, travel desk operations, or administrative support.
Experience in managing corporate travel arrangements is preferred.

Skills & Competencies

Strong organizational and coordination skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office applications, particularly Excel and Outlook.
Knowledge of travel booking systems and travel management platforms.
Ability to manage multiple requests and work under tight deadlines.
Attention to detail and problem-solving skills.
Strong vendor management and negotiation capabilities.
Customer-service-oriented approach.

Key Performance Indicators (KPIs)

Timely completion of travel bookings.
Compliance with travel policies and approval processes.
Accuracy of travel records and documentation.
Cost savings achieved through effective travel management.
Employee satisfaction with travel support services.
Timely resolution of travel-related issues and requests.

This role follows a 5-day work-from-office schedule and requires availability to provide travel support as needed, including outside regular business hours.

Freshers who have successfully completed an IATA-certified course are encouraged to apply.

Travel Desk - Executive