PURPOSE OF THE POSITION

We are looking for a passionate and experienced UI/UX Lead to join our team and drive the design vision of our SaaS platform. As the UI/UX Lead, you will be responsible for delivering a seamless and delightful user experience, owning and evolving our design system, and leading the charge on conversion rate optimization (CRO) to continuously improve user engagement and business outcomes.

KEY RESPONSIBILITIES

Design Ownership: Lead the end-to-end design process across the SaaS platform from discovery, user flows, wireframes, and prototypes to high-fidelity UI.
Design System Management: Build, document, and maintain a scalable design system that ensures consistency, accessibility, and brand alignment across products.
User-Centered Design: Champion user needs through research, usability testing, and data analysis to inform design decisions.
Conversion Rate Optimization: Work closely with product, marketing, and analytics teams to implement data-driven design changes that improve key performance metrics such as sign-ups, onboarding success, and feature adoption.
Collaboration: Collaborate with cross-functional teams including product managers, developers, and marketing to bring ideas to life.
Mentorship: Guide and mentor junior designers, helping them grow their skills and contribute effectively.
Continuous Improvement: Stay up to date on UX/UI trends, tools, and technologies to constantly improve our user interfaces and experiences.

KEY REQUIREMENTS

7+ years of experience in UI/UX design, with at least 2 years in a lead or senior role designing for SaaS products.
Strong portfolio showcasing end-to-end product design and CRO impact.
Deep understanding of design systems, component libraries, and Figma (or equivalent design tools).
Experience with user research, usability testing, A/B testing, and data-informed design decisions.
Solid grasp of responsive design principles and accessibility standards (WCAG).
Excellent communication skills and ability to explain design rationale to both technical and non-technical stakeholders.
Familiarity with tools such as Google Analytics, Hotjar, Mixpanel, or similar for tracking user behavior and optimization opportunities.

NICE TO HAVE

Experience with front-end technologies (HTML, CSS, React, etc.) is a plus.
Knowledge of behavioral psychology or persuasive design principles.
Experience working in Agile or Scrum environments.
Experience designing UI/UX for comparison journeys (e.g., feature, price, or product comparisons) that drive user decision-making.

PROFESSIONAL ATTRIBUTES:

Strong interpersonal and communication skills, being an effective team player, being able to work with individuals at all levels within the organization and building remote relationships.
Excellent prioritization skills, the ability to work well under pressure, and the ability to multi-task.

WHY JOIN US

Opportunity to be part of a rapidly growing, innovative product-based company.
Work in a collaborative, agile, and data-driven environment.
Opportunities for professional development and career progression.

Role: UI / UX - Other

Industry Type: Software Product

Department: UX, Design & Architecture

Employment Type: Full Time, Permanent

Role Category: UI / UX

Education

UG: Any Graduate