At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world's largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world's essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

About the team:

The Security Operations Center (SOC) provides DDoS detection and mitigation services for Arbor Cloud and customer's networks. The SOC also provides all Customer Support capabilities for the Arbor Cloud service. We are seeking an Information Security Engineer to support our ever-growing customer base. This role is in Bangalore, covering the SOC 3rd shift (4 days per week, 10 hours per day). Hours for this role are from 6:30am – 4:30pm IST. This role requires the candidate to live in or near Bangalore and is on-site at the NETSCOUT office in Bangalore.

Responsibilities:

Exhibit a proactive security mindset to defend customer networks from DDoS attacks.
Follow runbooks to conduct DDoS attack mitigation and response.
Conduct deep analysis of customer traffic and mitigations to improve customer response.
Handle escalations from associate SOC Engineers.
Assist with complex attacks to refine mitigation strategies.
Monitor customer networks and mitigate DDoS attacks.
Monitor the SOC ticket queue and proactively take action to protect NETSCOUT and customer networks.
Answer the phone queue for Tier 1 support for Arbor Cloud DDoS and WAF customers.
Assist customers with resolving technical issues within the Arbor Cloud services.

Basic Qualifications/Skills:

3+ years experience working for an internet service provider, in a network engineering role, or in a network operations center.
CompTIA Network+ and Security+ certifications or equivalent.
Familiarity with tools such as Salesforce ticketing systems, Atlassian suite and services.
Fluent in writing and speaking English.
Understanding of IPv4, low level networking and protocols, to include DNS, and how they relate to the security risk landscape.
Understanding of and ability to explain the OSI model.

Preferred Qualifications/Skills:

3+ years of experience in cybersecurity operations, including ticket triage, escalations, and alerting.
Experience with DDoS attacks and mitigations.
Experience with Arbor Cloud equipment, to include Sightline / TMS.
PSAA (Practical SOC Analyst Associate) certification.
CompTIA CySA, CASP, or SecurityX certifications.

Working at NETSCOUT

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company, we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs.

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.

Senior Information Security Engineer