Job Title: Senior Technical Project Manager – Water Treatment Systems (Dialysis)

Location: Gurgaon, India

Reporting To: SBU Head – Advanced Therapies

Role Purpose

The Senior Technical Project Manager – Water Treatment Systems will be responsible for leading and managing all India projects related to dialysis water treatment systems, ensuring successful planning, execution, installation, commissioning, validation, and handover of systems in compliance with applicable quality and healthcare standards. The role will oversee a team of project engineers and service personnel and act as the primary point of contact for customers, internal stakeholders, and external partners.

Key Responsibilities

Project Management

Lead end-to-end execution of dialysis water treatment system projects across India
Develop project plans, timelines, resource allocation strategies, and execution schedules
Ensure projects are delivered on time, within budget, and according to quality requirements
Monitor project progress, identify risks, and implement corrective actions where necessary
Conduct regular project reviews and performance reporting

Technical Leadership

Provide technical expertise in water treatment systems used for dialysis applications, including:

Reverse Osmosis (RO) systems
Pretreatment systems
Distribution loops
Disinfection systems
Water quality monitoring and validation

Ensure compliance with applicable dialysis water quality standards and healthcare regulations
Support troubleshooting and resolution of complex technical issues

Team Management

Lead, mentor, and develop the national project team
Establish performance objectives and monitor team productivity
Coordinate activities of project engineers, installation teams, and service personnel
Foster a culture of accountability, collaboration, and continuous improvement

Customer & Stakeholder Management

Serve as the primary project interface for hospitals, dialysis centres, Nephrologists, Biomedical and Maintenance Heads
Conduct project kick-off meetings, progress reviews, and final handovers
Build strong customer relationships and ensure high levels of customer satisfaction
Collaborate closely with sales, service, procurement, quality, and operations teams

Quality & Compliance

Ensure adherence to company quality management systems and project governance processes
Verify that installations meet design specifications, regulatory requirements, and customer expectations
Support audits, validations, documentation reviews, and regulatory inspections
Maintain complete project documentation, including drawings, validation reports, and commissioning records

Financial Management

Manage project budgets, cost controls, and resource utilization
Monitor project profitability and identify opportunities for operational efficiency
Support commercial discussions related to project scope changes and customer requirements.

Vendor & Contractor Management

Coordinate with suppliers, contractors, and installation partners.
Ensure contractor compliance with safety, quality, and project requirements.
Evaluate vendor performance and support strategic sourcing initiatives

Qualifications

Bachelor's Degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Instrumentation Engineering, Environmental Engineering, or related discipline
Project Management certification (PMP, PRINCE2, or equivalent) preferred
Additional qualifications in water treatment technologies will be an advantage

Experience

15 - 20 years of experience in water treatment, healthcare infrastructure, medical devices, or related industries
Minimum 5 years of experience managing large-scale projects and teams
Proven experience with dialysis water treatment systems and healthcare projects preferred
Experience managing multi-location projects across India

Technical Skills

Proficiency in project planning and reporting tools
Ability to interpret engineering drawings, P&IDs, and technical specifications
Strong analytical and problem-solving skills

Leadership Competencies

Team leadership and people management
Strategic planning and execution
Customer focus
Decision-making and accountability
Stakeholder management
Conflict resolution and negotiation
Continuous improvement mindset

Travel Requirements

Extensive travel across India (50–70%) to customer sites, project locations, and regional offices/warehouses

Key Performance Indicators (KPIs)

On-time project completion rate
Project budget adherence
Customer satisfaction scores
System commissioning and validation success rate
Team productivity and engagement
Quality and compliance metrics
Safety performance indicators

What Success Looks Like

Consistent delivery of high-quality dialysis water treatment projects across India
Strong customer relationships and repeat business
High-performing project team with clear accountability and development plans
Compliance with all regulatory, quality, and safety requirements
Improved operational efficiency and project profitability

Senior Technical Project Manager Water Treatment Systems