Overview

About Business Unit:

The Creative team at Epsilon is dedicated to delivering data-driven digital media personalization with a powerful and innovative approach. We excel at understanding customers online and crafting impactful messages that resonate with their real-time behaviors and preferences. Our goal is to help brands forge relevant connections with their audiences and ensure those conversations continue.

Comprising a diverse group of dedicated professionals—Art Directors, Copywriters, and Video Editors—we collaborate seamlessly with teams like Creative Strategy, Digital Production, Creative Technology, and Creative Operations to produce striking and personalized content that stands out in today's competitive landscape. By integrating AI (which we've been doing for years, by the way) and data-driven insights into our creative processes, our team not only improves customer experiences but also drives measurable business outcomes for some of the world's largest brands.

Being part of this team means having the strength of not just Publicis Groupe behind you, but also the valuable connections within this inclusive and dynamic group that contribute to your growth and experiences every day.

Role Summary

As a Digital Production Artist at Epsilon, you will turn brand concepts and predefined creative strategies into accurate, on-brand digital assets across mobile, web and video formats. You will execute and, where appropriate, oversee daily production tasks using industry-standard and proprietary tools, maintaining consistently high standards from creative development through final production.

You will collaborate daily with Core, Senior and Lead team members, as well as Art Directors, Copywriters, Account Managers, Creative Technologists, and Engineers. Through dependable delivery, clear communication, curiosity and sound problem solving, you will strengthen internal relationships, support client growth and recommend improvements to production processes, including opportunities for automation.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Execute and, when appropriate, oversee daily production tasks with consistent accuracy using Adobe Creative Suite, Microsoft programs and proprietary tools
Apply a solid understanding of client brand guidelines and advanced design principles across digital, video, email, mobile and presentation deliverables
Own assigned client subtasks from intake through final delivery, including project management, quality checks, specifications, timelines and proactive status communication
Support client ownership and account management across lines of business for low to mid complexity work
Contribute to mid to high complexity internal projects and Creative Initiatives, with increasing influence on the quality and direction of the work
Collaborate daily with Core, Senior and Lead team members, Art Directors and Account Managers to build strong internal working relationships
Work cross-functionally with Copy, Creative Technology and Engineering partners to optimize and deliver creative assets to specification
Demonstrate continued growth in curiosity, communication, problem solving and time management
Build deeper knowledge of Creative Team Development and Production tools, including their capabilities and limitations
Identify and recommend production efficiencies, process improvements and automation opportunities
Develop subject matter expertise for low complexity tools or processes and support others with that knowledge
Present work and articulate production or design decisions clearly when required

Qualifications

What you'll bring with you

2 to 4 years of related digital production or design experience in an agency, in-house team or comparable environment
A strong online portfolio demonstrating precise, on-brand execution across digital channels and consistent attention to detail
Solid understanding of client brand guidelines, design foundations, animation and advanced production principles
Ability to apply predefined strategy and creative direction while using judgment to solve production challenges
Strong personal organization and time management, with the ability to manage multiple assignments and deadlines independently
Dependable execution and quality control that supports positive client outcomes
Effective verbal, written and interpersonal communication, including openness to feedback and the ability to build trust
Curiosity and a proactive approach to learning new tools, processes and areas of the client business
Collaborative working style and confidence partnering beyond the Digital Production team
Ability to identify challenges, recommend solutions and influence improvements to the work

Software and production knowledge

High proficiency in Adobe Illustrator and Photoshop
Working knowledge of After Effects and PowerPoint
Digital image processing experience, including cropping, manipulation, optimization and retouching
Video and sound editing experience
Basic HTML knowledge; HTML, CSS or JavaScript development experience is desirable
Experience with Content Management Systems is desirable
Comfort working in a Mac environment and learning proprietary production tools

Typical Experience

Requires 2 to 4 years of related experience
A bachelor's degree or post-graduate coursework in Digital Media, Visual Communications, Advertising, Design or a related discipline may be desirable

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration: We work together, support one another, and collectively achieve goals.
Growth: There are endless opportunities for growth through learning, development and career advancement.
Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.