Role Overview

We are seeking a highly motivated and experienced Regional Manager to lead our Dealer Management System (DMS) division in the West Region. This pivotal role combines strategic leadership, client engagement, and project delivery excellence, with the goal of driving revenue growth and enhancing client satisfaction.

You will oversee a team of project managers and coordinators, ensuring timely and high-quality project execution while building trusted relationships with senior client stakeholders, including CEOs, Sales Heads, CIOs, and CTOs.

Key Responsibilities

Lead with Vision
Mentor and manage project managers and coordinators to ensure the effective delivery of DMS projects.
Strategic Management
Develop and implement project plans that align with client needs, meet deadlines, and uphold quality standards.
Client Engagement
Build and nurture strong relationships with senior-level client stakeholders (CEOs, Sales Heads, CIOs, CTOs) to foster trust and satisfaction.
Domain Expertise
Apply deep knowledge in FMCD, building materials, auto components, and supply chain management to shape project strategies and solutions.
Performance Oversight
Monitor project timelines and deliverables, proactively address risks or challenges, and ensure successful outcomes.
Opportunity Identification
Leverage interactions with clients to identify upselling opportunities, expanding project scope and value.
Continuous Improvement
Promote a culture of innovation and continuous improvement within the project and delivery teams.

Qualifications

Education: Bachelor's degree in any discipline
Experience:
10–12 years of experience in Regional Sales, preferably in technology or DMS-related domains
Proven track record of leading teams to drive customer excellence
Extensive experience in the distribution business across FMCD and building materials industries
Skills:
Strong leadership and team management skills
Excellent communication, interpersonal, and stakeholder management abilities
Ability to think strategically and manage execution efficiently

What We Offer

Performance-Based Incentives
Attractive incentives for successful project completion and upselling achievements
Career Advancement
Opportunities for professional growth and leadership in a leading technology firm
Impactful Role
Work directly with senior stakeholders and influence large-scale projects and business growth

Regional Customer Success Manager