About Indus Action -

At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare happen as a Do-Tank. We seek candidates who want to partner with the Sarkar (state) and Samaaj (communities) in serving our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families.

Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO), combined with our operating values of Listen.Act.Change. - We commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We also offer high cross-functional learning within the ecosystem. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you!
Position Summary -
Indus Action is looking for an Executive, Operations who can work with the Directorate of Elementary Education, Govt. of Jharkhand and drive the implementation of RTE 12(1)(c) in the state and ensure that children from vulnerable backgrounds can access quality education in private schools. A minimum of 1.5 years of commitment is expected from the person. The Executive, Operations, will ensure technical support to the Department in policy formulation, process development, and day-to-day execution.

Role and Responsibilities (including KRAs)

As a Executive, Operations, you will be responsible for the following:
Set up or improvise the MIS system and use technology to ensure smooth policy implementation.
Lead operations in the state and ensure:
a) An increase in awareness levels of communities
b) An increase in the fill rate with the goal of 60% by the 2027 academic year
c) Improvement in the efficiency of implementation
Analyse RTE Sec 12(1)(c) implementation challenges within a state and provide customised solutions by working with the government, communities, and other non-government and private organisations. You will design these solutions with your expertise and existing Indus Action expertise and experiences.
Actively contribute through a network of partners to raise the general discourse in the country around Section 12(1)(c)
Manage operations (Designing and conducting campaigns, setting up processes with the government, application centre management, lottery, admissions, grievance redressal, etc.) within the allocated budget and ensure that goals are achieved with respect to the number of applications and enrollments, and all other projects as applicable.

Requirements

Knowledge and Technical Skills

A) Stakeholder Management (The following skills are preferred, but not compulsory):

Has led and managed multiple stakeholders (Govt. officials, schools, parents) through a project for 1+ year
Partnered with the government and built relations across different levels to drive large-scale projects for 1+ year

B) Project Management

End-to-end project management and delivery experience
Should be well-versed with the principles of designing thinking, planning and execution

C) Data & Technology

Capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother
Strong analytical skills to create strategies, analyse data and make logical decisions.

Behavioural Competencies and Values

Citizen Focussed Mindset: place the vulnerable citizen at the centre of every action.
Entrepreneurial Energy: Own your time and resources to deliver solutions.
Dealing with Ambiguity: grace under pressure, progressive elaboration.
Growth Mindset: Every experience is an opportunity for growth.
Collaboration: build productive partnerships with both internal and external stakeholders

Education and Experience -
The applicant must have a Bachelor's degree; a Master's in Education/Public Policy/Social Science/Law is preferred.
Candidates from the operation states would be preferred.

Benefits

Compensation
The Executive will be compensated between INR 4-6 lacs per annum based on educational qualifications and past experiences. Other benefits include family Health Insurance, Professional Development Allowance, Travel Allowance, and EPF. Indus Action doesn't provide laptops to employees; however, it bears certain technical maintenance costs, up to INR 12,000 per annum.

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