Job description

Experience 5+ years
Strong experience in ServiceNow Development specializing in Service Portal, HRSD, Integrations.
Hands-on experience in ServiceNow integrations with third-party systems.
Strong understanding of ITIL principles
Ability to translate business requirements into technical solutions
Develop and implement technical solutions and conduct component Integration Tests.
Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
Excellent communication and interpersonal skills

RESPONSIBILITIES:

Writing and reviewing great quality code
Understanding functional requirements thoroughly and analysing the client s needs in the context of the project
Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
Determining and implementing design methodologies and tool sets
Enabling application development by coordinating requirements, schedules, and activities.
Being able to lead/support UAT and production roll outs
Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
Giving constructive feedback to the team members and setting clear expectations.
Helping the team in troubleshooting and resolving of complex bugs
Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
Carrying out POCs to make sure that suggested design/technologies meet the requirements

Associate Staff Engineer, ServiceNow