Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Technology

Job Description

What you will be doing

Program & Project Leadership

Lead end-to-end transition and transformation programs from initiation through stabilization
Develop and manage integrated program plans, milestones, dependencies, budgets, and resource strategies
Coordinate cross-functional teams across Operations, Technology, Product, Client Management, Compliance, and Vendor organizations
Ensure successful execution against committed deliverables, timelines, and business objectives

Transition Management

Develop detailed transition strategies, implementation plans, and readiness frameworks
Drive knowledge transfer, operating model design, process migration, and organizational change activities
Manage transition governance, issue resolution, escalation management, and stakeholder communications
Oversee go-live planning, hypercare support, and stabilization activities

Transformation Delivery

Lead process improvement and transformation initiatives focused on efficiency, standardization, automation, and client value
Identify opportunities for operational optimization and technology enablement
Drive continuous improvement programs and ensure realization of business benefits
Governance & Executive Communication

Establish program governance structures, steering committees, and executive reporting
Present status updates, risks, decisions, and recommendations to senior leadership and client executives
Prepare executive-level dashboards, milestone tracking, and business readiness reports

What You Bring

Stakeholder & Client Management

Act as the primary point of contact for clients, business leaders, and key stakeholders
Build and maintain strong relationships across internal and external teams
Manage expectations and ensure alignment on priorities, scope, and business outcomes

Required Qualifications

Bachelor's degree in Business, Technology, Finance, Engineering, or related field
8-12+ years of project, program, transition, or transformation management experience
Proven experience leading large-scale business or technology transformation initiatives
Strong expertise in project management methodologies, governance, and change management
Excellent executive communication and stakeholder management skills
Experience managing global and cross-functional teams

Preferred Qualifications

PMP, PgMP, PRINCE2, Lean Six Sigma, Agile, AI Certification
Banking, Financial Services, FinTech, BPO, or Technology industry experience
Experience with large-scale client conversions, migrations, or outsourcing transitions

Key Competencies

Strategic Thinking
Executive Presence
Program Governance
Risk & Issue Management
Financial Acumen
Change Management
Client Relationship Management
Team Leadership & Influence
Problem Solving
Operational Excellence

Success Measures

On-time and on-budget delivery of programs
Successful transition/go-live outcomes
Client satisfaction and stakeholder confidence
Achievement of transformation benefits and efficiency targets
Effective risk mitigation and governance compliance
Strong team engagement and cross-functional collaboration

What we offer you 

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Analyst Sr Lead, Business Systems Analysis