Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job

The adventure begins right here, with you, at SITA

PURPOSE

We are seeking a highly technical Engineering Manager who has progressed from a Software Developer to Technical Lead and ultimately into Engineering Management.

This role is not a traditional Project Manager or Scrum Master position. The successful candidate will be expected to actively participate in architecture discussions, influence technical decisions, guide solution design, and lead software engineering teams in delivering high-quality products.

The Engineering Manager will serve as the technical bridge between Architects, Product Owners, Development Teams, QA, DevOps, and Senior Leadership, ensuring business objectives are translated into scalable and sustainable technical solutions.

The ideal candidate combines deep software engineering expertise with strong people leadership capabilities and is comfortable challenging technical assumptions, driving technical roadmaps, and influencing architecture decisions.

Key Responsibilities

Technical Leadership & Architecture

Actively participate in architecture and solution design discussions alongside Enterprise Architects and Technical Architects.
Drive technical decision-making and ensure architectural choices align with product strategy and long-term business objectives.
Review and challenge proposed designs to ensure scalability, maintainability, performance, security, and operational excellence.
Lead technical roadmap definition and execution.
Guide teams in adopting engineering best practices, coding standards, design patterns, and modern development methodologies.
Assess technical feasibility, technical debt, and implementation complexity during planning exercises.

Engineering Leadership

Lead and manage cross-functional software engineering teams including Developers, QA Engineers, DevOps Engineers, Technical Leads, and Contractors.
Mentor Technical Leads and Senior Developers on architecture, design, and engineering excellence.
Foster a culture of accountability, innovation, continuous improvement, and technical ownership.
Drive engineering effectiveness through metrics and data-driven decision making.

Product & Delivery Ownership

Collaborate closely with Product Owners to translate business goals into technical solutions.
Break product roadmaps into technical epics, features, and user stories.
Ensure user stories are technically sound, properly estimated, and aligned with architectural principles.
Support backlog refinement, sprint planning, PI planning, and prioritization activities.
Drive predictable delivery without compromising technical quality.

Stakeholder Management

Act as the primary technical escalation point for complex solution and delivery challenges.
Influence and collaborate with Architects, Product Management, Engineering Leadership, and other stakeholders.
Communicate technical strategies, risks, dependencies, and trade-offs to both technical and non-technical audiences.
Build alignment across globally distributed teams.

Technology & Innovation

Stay current with emerging technologies, AI-assisted development, cloud-native architectures, and modern engineering practices.
Drive adoption of automation, DevOps, observability, and AI engineering tools including GitHub Copilot.
Champion continuous improvement initiatives across development lifecycle processes.

Qualifications

REQUIRED EXPERIENCE

Essential

10+ years of software engineering experience with at least:
4+ years as a Software Developer / Senior Software Engineer / Technical Lead.
3+ years leading software engineering teams.
Demonstrated career progression from Software Engineer Technical Lead Engineering Manager.
Proven experience designing and delivering enterprise-scale software products.
Strong understanding of software architecture, design patterns, distributed systems, and cloud-native applications.
Experience leading architecture reviews and technical design workshops.
Hands-on software development background in:
Java and/or .NET ecosystems
REST APIs and Microservices
Event-driven architectures
Cloud Platforms (Azure preferred)
Experience with DevOps and CI/CD practices.

Highly Desirable

Experience with:
Kubernetes
Docker
Azure Services
Kafka/RabbitMQ
API-led integrations
React/Angular front-end architectures
AI-assisted software development tools (GitHub Copilot)

MUST-HAVE TECHNICAL COMPETENCIES

Software Architecture
Technical Solution Design
Domain Driven Design (DDD)
Cloud-Native Architecture
Microservices Architecture
System Integration
API Design and Governance
DevOps & CI/CD
Security by Design
Performance & Scalability Engineering
Technical Risk Management
Engineering Estimation & Planning
Technology Roadmap Development

PEOPLE LEADERSHIP COMPETENCIES

Coaching and Mentoring
Talent Development
Technical Leadership
Stakeholder Influence
Strategic Thinking
Decision Making
Communication
Conflict Resolution
Cross-functional Collaboration

EDUCATION & CERTIFICATIONS

Bachelor's or Master's Degree in Computer Science, Software Engineering, or related field.
Cloud certification (Azure/AWS/GCP) , Nice to Have.
TOGAF, Azure Architect, or equivalent architecture certification is nice to have.
Agile certifications are beneficial but not a substitute for strong software engineering experience.

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Manager Software Development