Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job

The adventure begins right here, with you, at SITA

PURPOSE

Manages a team of resources - FTEs Contractors Offshore - that develops implements maintains and supports software products and applications using appropriate processes methodologies and technologies in compliance with SITA's policies and procedures.

Key Responsibilities

Oversee medium to large-scale development and implementation initiatives with significant cross-functional impact, ensuring applications and systems support long-term business objectives.
Lead the team in building accurate project estimates, allocating resources, and making firm commitments to Project Managers to ensure timely and on-budget delivery.
Contribute to the enhancement and continuous improvement of Software Development processes.
Mentor, coach, and develop a team of engineering professionals, ensuring they have the skills and knowledge required to excel.
Serve as the single point of contact (SPOC) for customer engagements—from requirements gathering through solution deployment.
Liaise with Product Owner to PI and Sprint planning and work prioritization.
Prepare, maintain, and present KPI dashboards tracking team performance and operational delivery.

Qualifications

EXPERIENCE

8+ years experience in a Software Engineering environment.
3-5+ years in people management preferably with matrix experience in a global environment.

PROFESSION COMPETENCIES

Agile Development
Application Delivery Process
Application Design Architecture
Budgeting
Cloud Computing
Commercial Acumen
Conceptual Thinking
Configuration Management
Conflict Resolution
External Resource Management
IT Industry: Trends & Directions
IT Project Management
Innovation
Managing Change
Managing Risk
Release Management
Requirements Analysis
Server Operating Systems and Platforms
Standards Procedures & Policies
System Development Life Cycle
System and Technology Integration
Systems Thinking
Technical Troubleshooting
Technical Writing/Documentation

CORE COMPETENCIES

Outstanding interpersonal skills
Adhering to Principles & Values
Communication
Creating & Innovating
Customer Focus
Developing Talent
Impact & Influence
Leading Execution
Managing Performance
Results Orientation
Teamwork

Education & Qualifications

Bachelor's or master's degree in computer science, Engineering, or a related discipline.
Formal training or certification in project management is an added advantage.
Proven experience leading delivery of .NET and/or Java-based software products.
Hands-on experience working in a DevOps-driven environment with Azure DevOps (ADO) is required.

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Manager Software Development