Job Description

Job Purpose

We are seeking a detail-oriented and process-focused Accounts payable Associate for Global Invoice Processing to support Accounts Payable operations across multiple regions, including NOAM, EMEA, APAC, UK and India. The role involves end-to-end invoice processing, exception management, vendor coordination, and compliance with regional tax and statutory requirements. The ideal candidate should possess strong analytical skills, knowledge of global invoicing processes, and excellent verbal and written communication abilities.

Responsibilities

Global Invoice Processing

Handle high-volume invoice processing across multiple global regions (NOAM, EMEA, APAC, and India), ensuring timely, accurate, and compliant transaction processing in a fast-paced environment, while effectively managing workload priorities.
Review and validate invoices for compliance with company policies, contracts, and regional tax regulations.
Perform invoice coding, matching (2-way/3-way), and posting in ERP systems.
Handle invoice exceptions, discrepancies, and workflow rejections by coordinating with vendors, requestors, and business stakeholders.
Ensure adherence to regional tax requirements, including VAT, GST, Sales Tax, WHT, and other applicable indirect taxes.
Monitor invoice queues and ensure SLA compliance for invoice processing and resolution.
Respond to vendor and internal stakeholder queries in a professional and timely manner.
Identify process improvement opportunities to enhance operational efficiency and accuracy.
Maintain proper documentation and audit readiness for all transactions.
Collaborate with global teams across multiple time zones to ensure smooth invoice processing operations.
Support month-end closing activities and provide required reports and reconciliations.

Invoice Inquiry

Serve as the primary point of contact for invoice-related, supplier and internal stakeholder inquiries.
Investigate and resolve invoice status, payment status, duplicate invoice, and dispute-related queries.
Track and manage inquiry tickets through service management tools.
Communicate professionally with suppliers regarding invoice and payment issues.
Collaborate with Procurement, Receiving, and Business Units to resolve discrepancies.
Ensure inquiries are resolved within agreed SLAs and maintain high customer satisfaction levels.
Document and report recurring issues and propose process improvements.

Compliance & Controls

Ensure compliance with AP policies, SOPs, and audit requirements.
Identify and prevent duplicate or fraudulent invoices.
Support internal and external audit requests by providing required documentation.
Maintain proper documentation and records retention practices.
Participate in process standardization and continuous improvement initiatives.
Strong understanding of AP workflows and financial controls.

Knowledge And Experience

Master's or bachelor's degree in commerce, Accounting, Finance, or a related field.
3+ years of experience in core Accounts Payable, preferably shared services experience is an added advantage.
ERP Systems: OracleR12/Fusions or similar platforms.
Proficiency in Microsoft Excel.
Strong analytical and problem-solving skills.
Attention to detail and accuracy.
Effective stakeholder and Supplier management.
Excellent verbal and written communication skills must.
Time management and ability to meet deadlines.
Ability to handle work under pressure along with multi-tasking.
Team collaboration and cross-functional coordination.

Accounts Payable Associate