Job description

The Sales Operations Compensation Associate is an integral position to the North American Sales Organization (NAS) and is primarily responsible for assisting in the administration of NAS incentive compensation plans and related incentive compensation systems. Other responsibilities include forecasting and financial analysis related to North American Sales incentive compensation.

Essential Duties

Sales Incentive Compensation Program Administration

Assist with approving sales incentive compensation in accordance with NAS Incentive Compensation Programs.
Work in collaboration with Finance to indicate items ready for processing.
Process approved NAS incentive compensation on a monthly/quarterly/annual basis in accordance with incentive compensation programs.
Assist with the annual incentive compensation planning process, including producing key financial analysis/metrics.
Communicate and represent NAS with finance leaders as needed.
Day-to-day administration of the NAS Incentive Compensation/Sales Performance Management system, including annual set-up, design, and processing of incentive compensation program participants commission payments.
Assist the Sales Compensation Manager and/or Director with incentive compensation disputes.
Work in conjunction with the Sales Compensation Manager and/or Director to submit approved commissions to Payroll for payment in a timely manner.

Sales Incentive Compensation Analytics

Review and validate reporting results as requested.
Regularly look for ways to enhance existing sales compensation administration processes and/or suggest new processes to maximize efficiency and performance.
Analyze financial data and provide analysis on an ad hoc basis considering appropriate data source, audience, etc.

Sales Data

Ensure NAS opportunities are properly entered into the firm's CRM system and in accordance with the terms of incentive compensation programs.
Monitor NAS CRM data for compliance with incentive compensation plan rules correct or notify when corrections are needed.
Assist finance leaders with CRM incentive compensation data entry, administration as requested.
Assist Sales Operations Team efforts in maintaining NAS data; continually look for ways to streamline data entry, ease of use for NAS

Other duties as assigned

EDUCATION/CERTIFICATIONS

Bachelor's degree in finance, accounting, business, economics, sales, or equivalent experience required

TECHNICAL/SOFT SKILLS

Advanced Microsoft Office skills required, including Excel (VLOOKUP, Formulas, Pivot Table, etc.)
Sales compensation system administration required
CRM experience required
Strong analytical skills required
Strong communication skills

EXPERIENCE

1-2 years experience in sales compensation administration, accounting, finance or sales operations required

Specialist Customer Care Support

Sybase Developer

Associate Escalation Resolution Manager

Sales Compensation Associate 1

Territory Sales Manager

Software Developer