POSITION OBJECTIVE

Assist the HOD in the coordination of laboratory activities. Provide accurate, timely and cost effective testing of

patient samples to aid in the diagnosis and treatment of disease in compliance and harmony with the quality

management system, provide training on proper laboratory test procedures and sample collection processes; and

performs the more technical and complex tasks relative to assigned area of responsibility.

DO Key Responsibilities

Day to day administration

. Ensuring turn-around-time of laboratory tests

. Preparing standard operating procedures for various departmental tests

. Conducting training sessions/seminars for staff

PRIMARY

. Designing methods for continuous process improvements to ensure reliable results

RESPONSIBILITY

. Preparing and submitting departmental MIS for HOD review.

. Ensure proper functioning of the section by maintaining proper coordination between all the

processes, including specimen collection, accessioning of the specimen, conducting the tests, and

maintaining TAT.

. Preparation of manpower roaster, in accordance with the requirements of the section.

. Daily, Weekly & Monthly Review of the Q. C. results, as per defined QC protocols.

. Supervising and ensuring proper functioning, and maintenance of Instrument.

. Ensuring performance checks, validation/verification acceptance for any new equipment/test

parameter introduced.

. Monthly analysis of QC data plan corrective actions & preventive actions for outliers.

. Involvement in preparation of monthly report of the section.

. Making decisions in assessing calibration, control and acceptability of analytical

. Weekly monitoring of NABL &CAP compliances (SOPs & QCs)

Managing materials & • Ensuring competitive market price of tests through effective management of materials and resources

resources • Evaluating new instruments and technologies for better quality results at affordable costs

. Presenting the departments for International Audits as and when necessary

. Instituting timely corrective actions for sub-optimal proficiency test results as well as any non- Quality Assurance

conformances raised during the audits

. Designing and executing Quality Improvement Programs in the laboratory.

. Co-ordinating the inter-lab proficiency program in departments.

• Customer Care

. Resolution of technical queries from patients, doctors and collection centres regarding test offerings as

well as test reports

. Furnishing literature support for disputed results, if need.

• Managing human resources

Others • Productivity Management of staff

• Staff rotation to decrease intellectual fatigue

Conducting interviews for new recruitments

• Product Management

. Conducting training sessions for technical staffs

. Maintain Employee relation