POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Responsibilities of this role originate in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Program Management Process from Concept Phase through Deployment. Required to oversee and coordinate multiple projects.
Program Manager initiates the overall structure of the AWO program and its activities, including recommending Project Management requirements, evaluating project plans, identifying and managing issues and risks across projects, overseeing rollout of a multiple programs across multiple sites
Responsible for coordinating program communications, including compiling project information for reviews and promoting Governance compliance with the project management team
Program Manager is responsible for the mentoring of project team members across all geographys
Applies analysis and independent judgment to both routine and non-routine information
Able to respond to the majority of situations with limited guidance and formulate alternative courses of action on more complex information with additional guidance from more senior employees
Has subject matter expertise in the tools and processes used to address business issues and reporting needs
Develops reporting tools for use in business management
Manages lifecycle of multiple key information solutions
Decompose program into time-phased projects and prioritize key program deliverables; Assumes full accountability for overall success of a project through deployment
Define project goals and objectives; Identify resource requirements; Ensure headcount and capital dollar resources are identified for all project phases;
Develop and be accountable for the overall program plan by integrating sub-project plans; Ensure resources are committed and engaged for all project phases
Identify key program metrics/milestones and assess risks
Produce project documentation; Establish/maintain project information system; Monitor and control project
Manage key decision points in program plan; Communicate effectively at the Global, Regional, and Area levels
Manage program to ensure deliverables are produced, and partner to obtain sign-offs; Work with partners to clarify roles and responsibilities so program is well executed
Develop mitigation strategies and steps to eliminate or minimize effects of risk on program
Review and evaluate program documentation deliverables for completeness and accuracy; Conduct post-implementation review and communicate results to facilitate learning
Establishing ownership of enterprise-wide issues
Organizing and coordinating cross-functional resources
Managing the implementation of global business solutions

BASIC QUALIFICATIONS:

Bachelors degree
12+ years of related experience
Ability to manage global, strategic high-risk programs involving complex cross-program interlock
Ability to work closely with the Business Leaders, IT Partners, and peers for the project, the customer and the development/implementation team within a Project Team environment
Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery
Ability to to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints
Ability to deal with organizational influences, ambiguity and continuous change

PREFERRED QUALIFICATIONS:

Project Management Professional (PMP) Certificate.

Role: Project Manager

Industry Type: IT Services & Consulting

Department: Project & Program Management

Employment Type: Full Time, Permanent

Role Category: Other Program / Project Management

Education

UG: Any Graduate

PG: Any Postgraduate

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