Fault management/configuration of Cloud services - OTC service catalogue
Coordination with Project teams for HLD/LLD/TOL/Design reviews
Hand in Hand coordination with project for network integration activities
Handle the Trouble ticket/CR within SLA
Customer Issue handling and ensuring the end customer services are maintained
MOP/WI preparation for the activities and new learnings
Prepare, implement and verify the configuration and integration of a Node / System
Coordinating with care team for finding and analyzing the RCAs
Guiding team members to execute complex & critical configuration changes
Tracking of issues related to tools and timely escalation as per pre-defined matrix
Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.

Key Technical Skillset: -

Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers).
Live experience in deploying / managing the Cloud Infra using OpenStack. VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare)
Creation of new tenant
Creation of new sub-tenant
VNF/vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats)
-VNF image onboarding and publishing into desired glance repository
-VNF Creation of Server Resource Template(s) - VNF flavour(s)
-Creation of cinder block volume storage -Creation of VNF networks (GUI or template)
-Creation and updating of security groups applicable to VNF -Write HEAT template as per VNF Onboarding Design Input Template.
-Onboarding HEAT template as package to VHA Cloud packages repository
-VNF Instantiation (VM build) using Heat template
-VNF validation and acceptance certification (VCA) artefacts and report
vApp build using RHEL SOE & Required Flavour
VNF backup and snapshot configuration
VNF/vApp lifecycle management services. -Add & remove VM -Add remove virtual Network interfaces.
Coordinate with other MSP to ensure that required inputs are available on time
Technology Cloud infra Services- NFVI-CNIS
Vendor/Product Ericsson

Cloud Infra - Specialist